Wesleyan Mutual Benefits

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Mutual Benefits 2026 Strategic Proposal

The Client Brief

Objective

Establish targeting & creative approach for Mutual Benefits 2026.

Requirement 1

Identify marketing channel mix (DM, EDM, Retargeting).

Requirement 2

Agree on marketing roadmap (Data Capture → Activation).

Our Response Strategy

We have developed a comprehensive strategy that bridges the gap between Data Capture and Renewal Activation.

  • 4 Campaign Options: Backed by behavioral science.
  • Smart Roadmap: Phased approach to maximize renewal data.
  • Channel Mix: Cost-effective use of £5k budget.

How to Use This Infographic

Use the tabs above to navigate the sections.

Click on Strategy Cards in ‘Detailed Options’ to reveal science & data.

Hover over Charts in the Visual Summary to see scores.

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Option 1: The “Utility” Anchor

(Mental Accounting)

We’ll pay your home/car insurance for a year.

The Split

2 x Prizes of £2,500 (Covering insurance costs of up to £2,500).

The Concept

Instead of offering “cash,” you offer “relief.” Behavioral science suggests people categorize money differently. £2,500 cash is “nice,” but £2,500 to clear a painful recurrent expense (like insurance premiums) feels significantly more valuable.

Data & Science

Salience: In a high-inflation environment, “bill relief” has higher emotional prominence.
Relevance: Fits the brand better than Amazon vouchers.

It reinforces the “Mutual” ethos—we are here to support your life.

Option 2: The “Realistic Winner”

(Availability Heuristic)

50 chances to win £100.

The Split

50 x £100 John Lewis/M&S Vouchers. (Total £5,000)

The Concept

Leverages the Availability Heuristic. A single jackpot feels “impossible,” but 50 winners feels “plausible” (“I could be one of 50”).

Data & Science

Probability Neglect: 50 winners feels achievable.
The “Dinner” Threshold: £100 is the minimum ‘worth the click’ amount for affluent pros.

Creates 50 brand advocates rather than just one.

Option 3: The “Jackpot”

(Prospect Theory)

Win £5,000 Tax-Free Cash.

The Split

1 x £5,000.

The Concept

Relies on Prospect Theory. People overweight small probabilities if the reward is massive. The “dream” of £5k drives action.

Data & Science

Friction vs. Reward: High reward disrupts autopilot.
Risk: Analytical audiences (Doctors) may calculate the odds and decline.

Risk

Riskiest option for this specific demographic.

Option 4: The “Choose your Own”

(Choice Architecture)

Win a choice of luxury prizes.

The Split

1 x £5,000 (Choice of Luxury Holiday/Tech/Experience).

The Concept

Giving the winner a choice increases subjective value. It is not just a thing; it is *their* chosen thing.

Data & Science

Perceived Autonomy: Choice maximises emotional connection.
Platform optimised: Allows tailored remarketing assets (e.g. showing Tech to tech-lovers).

Comparative Analysis Table

Full breakdown of features across all 4 options.

Feature Option 1
Utility Anchor
Option 2
Realistic Winner
Option 3
Jackpot
Option 4
Choose Your Own
Incentive 2 x £2,500 Insurance 50 x £100 Vouchers 1 x £5,000 Cash 1 x £5,000 Prize Choice
Audience Fit High High Medium Medium
Conversion High (Emotional) Med-High (Rational) Medium (Greed) Med-High (Emotional)
Brand Align Best (Mutual Ethos) Good Low Medium

Strategic Overview

Agreed roadmap for 2026: Starts with data capture (renewal dates) via incentivized campaign, followed by targeted marketing (EDM/DM) post-competition.

1

Phase 1: Incentivized Data Capture

Jan – Feb 2026

Action: Launch the competition (selected option).

Channels: Facebook Retargeting, EDM

2

Phase 2: Data Processing

Feb – March 2026

Action: Collate and segment data captured.

Channels: Internal CRM

3

Phase 3: Targeted Marketing

March 2026 Onwards

Action: Marketing targeted to renewal dates.

Channels: DM, EDM

Channel Mix Strategy

Direct Mail (DM)

High impact for high-value segments.

EDM (Email)

Primary channel for volume targeting.

Social Retargeting

Re-engage interested users.

The Challenge

How do you maximize action (data capture) with a fixed, relatively small budget (£5,000) for an affluent audience?

“50p per person is an insult to a dentist.”

Solution: Use a probabilistic (Prize Draw) or tiered approach.

Strategic Alignment Analysis

Bar Chart Analysis

*Comparison of the 4 Options across key strategic metrics (Scale 1-5)

© 2026 Wesleyan Assurance Society. All rights reserved.

Confidential Strategy Document